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Peace of mind for you, your staff and your organisation

FOR OVER 22 YEARS, ZERORISK INTERNATIONAL HAS BEEN A TRUSTED GLOBAL LEADER IN SECURITY AND RISK MANAGEMENT - SUPPORTING INDUSTRIES FROM CORPORATE TRAVEL AND MINING TO NEWS MEDIA AND INTERNATIONAL TV PRODUCTION. OUR EXPERT PROTECTION, RESPONSE SERVICES, AND SPECIALIST TRAINING ARE BACKED BY ADVANCED SECAPP TECHNOLOGY.

Woman on plane looking out

At ZeroRisk International, we specialise in enhancing business security, optimising operations, and giving our clients the competitive edge they need to succeed. Built on a foundation of trust, we innovate, inspire, and lead with integrity.

Our mission is simple: to form lasting partnerships that protect your people and help your business thrive. We deliver tailored support and cutting-edge solutions designed to secure your assets and provide complete peace of mind.

We take the time to understand your business, helping you streamline operations, reduce costs, and improve efficiency through smart, practical risk strategies.

What sets us apart? Our elite team is drawn from Royalty Protection, Special Forces, and specialist covert and overt investigation units. We pride ourselves on precision, professionalism, and a relentless focus on results.

With a strong global footprint, we offer personalised service and deliver comprehensive security and health protection solutions through our trusted ‘in-country’ network. We're ready to respond 24/7 anywhere in the world.

ZeroRisk International is known as the partner you can depend on, no matter the challenge. We’ve built long-term relationships grounded in loyalty, reliability, and unwavering trust. Our clients are at the heart of everything we do, and we’re committed to their ongoing success.

 

OUR CLIENTS


Our people

Tony Loughran

Director / Founder

Tony has over 30 years’ experience working in some of the world’s most dangerous, hostile & remote locations. He served as a UK Commando Medic and was part of a specialist counter terrorism team before being head hunted to join BBC TV & News as its Head of High Risk. This role entailed the development of the BBC’s first ever Hostile Environment Policy, and the implementation of Specialist High Risk Training, which was essential for news operations, particularly during the Balkan War.

In 2003 and following an incredibly successful career covering every significant global conflict, Tony emigrated to Australia and established ZeroRisk International.

Tony, a published author, has vast experience in world affairs & works with Global News Networks & National Radio as a subject matter expert & On Air presenter including Keynote Speaking.

TingJun Zhang

Head of Operations

Ting brings extensive regional experience and a focus on delivering practical, culturally sensitive risk solutions. At ZeroRisk International, she leads complex operations across media, corporate, and humanitarian sectors, including high-pressure international TV productions and large-scale assignments.

Previously the youngest and first female Executive Director of Singapore’s Mercy Relief, Ting led crisis response operations across 25 countries in the Asia-Pacific region and supports ZeroRisk’s training and medical coverage for journalists in hostile environments.

Her background in disaster management, media, and operational leadership makes her a trusted expert in high-risk scenarios, recognised for translating complex risks into clear, actionable strategies for clients worldwide.

 

 

 

 

Jamie Ross

Senior Risk Manager

Jamie is a highly experienced security and operations professional with over 30 years at Scotland Yard, specialising in Royalty Protection, Counter Terrorism, tactical support, and national firearms and public order training.

Since joining ZeroRisk in 2014, Jamie has led complex security operations for corporate, media, retail, and broadcast clients across the Middle East, Asia, Europe, Africa, and the Pacific. His work includes executive protection, crisis management, covert investigations, supply-chain security, and major event planning in high-risk environments.

Renowned for his calm leadership, tactical expertise, and operational insight, Jamie also provides training and advisory support, helping clients manage risk, protect people, and operate safely in challenging conditions worldwide.

Nicky Van

Commercial Partnerships Manager

With over 30 years of sales and marketing expertise, Nicky brings a wealth of cross-industry knowledge and leadership to the team. Her career spans senior roles across Australia in travel, finance, hospitality, luxury real estate, wellness, and now risk management.

Renowned for her strategic vision, creative campaign execution, and ability to drive growth through authentic brand storytelling, Nicky has consistently delivered results in both corporate and entrepreneurial environments, leading high-performing teams and launching innovative initiatives.

Since joining in early 2024, Nicky has aligned commercial strategy with customer-centric experiences. Her dynamic leadership and market insight continue to elevate the business and grow its domestic and global presence.

Kylie Palmer

Client Relations & Commercial Support 

Kylie is a highly organised and client-focused professional, providing vital support across sales, marketing, and operational teams at ZeroRisk. She ensures seamless coordination between clients, internal teams, and technology platforms, helping deliver exceptional service and effective travel risk solutions.

With a meticulous and methodical approach, Kylie excels in managing client relationships, streamlining processes, and supporting the commercial and operational functions that keep ZeroRisk running smoothly.

Renowned for her calm demeanor, attention to detail, and proactive problem-solving, Kylie is an integral part of ZeroRisk’s team, driving successful outcomes and supporting safe, effective operations for clients worldwide.

James Palmer

Client Travel & Technology Support

James is a key point of contact for ZeroRisk clients, bridging communication between our internal teams and clients to ensure smooth delivery of travel risk and safety solutions. He coordinates closely with the SecApp and TravelDocs teams, managing updates, testing, and troubleshooting across Android and iOS platforms to maintain reliable, real-time travel intelligence for clients.

With a strong focus on client experience, James monitors traveller safety data, provides executive risk overviews, and ensures that all technology platforms operate seamlessly. His proactive approach and attention to detail support both client-facing operations and internal teams, helping ZeroRisk deliver high-quality, dependable solutions for global travel risk management.

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WHAT OUR CLIENTS ARE SAYING

Your staff on the day were courteous, professional and a lot of fun to have around.  The way they gently encouraged the public to greet our VIP was lovely to see.  They played an integral part in the success of our Mardi Gras float this year and we’re grateful to you all.

TV / Media Events Manager

ZeroRisk is a standout company and head and shoulders above the rest as what you see is what you get, honest and integral to the core.

Insurance Broker

What makes ZeroRisk so unique is its staff are drawn from a diverse range of backgrounds with very broad skillsets.

Insurance Case Manager

ZeroRisk has an extremely balanced gender and ethnic representation, and all of its team are always 100% client focussed.

Insurance Broker

What ZeroRisk offer is the personal touch and you always get one of their team reaching out to you and not someone on the end of a 1800 number.

Insurance Broker

ZeroRisk has huge credibility in the insurance industry as they can always be trusted and relied upon to get the job done.

Senior Insurance A&H Specialist

20 years in the business, wow what an achievement, many congrats.

Clients via social media

ZeroRisk used all their contacts in US State Department and guided us to safety to get us out of Afghanistan.

Afghan Political Refugee

No other company has the ‘boots on the ground’ and the local intelligence connections like ZeroRisk.

Wesfarmers Retail Groups

I’ve found through my travels with ZR on the ground that they go above and beyond the ‘call of duty’ to ensure my journey in often difficult countries runs smoothly so I can simply focus on my job and not what’s going on around me.

Retail Target & Kmart Quality Assurance Team

Frequently asked questions

How experienced is ZeroRisk International

 ZeroRisk has more than 20yrs experience in assisting companies in planning and preparing for International Business Travel and responding to Security & Medical Emergencies.
We have a policy that no matter the complexity of the task we always follow through to a safe and satisfactory conclusion.

What Industry Sectors do you work with?

To date ZeroRisk has worked in most sectors (Aviation, NGOs, Media, Retail, Government, Universities and Schools, Minerals and Resources) and due to the high demand for Corporate Travel support we are now expanding our client portfolio. 

Where do you select your staff from?

Over the past 20yrs ZeroRisk has been inundated with highly experienced security and medical staff from around the globe expressing a keen interest in working with us. ZR has a strict recruitment process and vet all our staff no matter what their background. We look for experience, loyalty and trust and go that extra mile to ensure that our staff are compatible with our client group.

What has been one of the most complex tasks that you’ve undertaken?

In August 2021 Taliban marched back into Kabul three months earlier than planned. It caught many countries off guard. For approximately two weeks our team were inundated with phone calls from journalists, NGO’s and those high on the Taliban hit list to get them out. Even though most countries had abandoned them our team worked day and night to successfully extract 12 families. From remote areas of Afghanistan to the safety of Doha, and the promise of a new life. ZeroRisk did this free of charge and never missed a beat.

DISCOVER HOW ZERORISK CAN ASSIST YOU

ZeroRisk offer a diverse range of high-risk security expertise which differ from other travel risk providers. To learn more about our personalised & boutique service, contact us now.

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