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The Security App for Leisure Travel

Utilising our extensive knowledge in Corporate Travel, we are delighted to extend our Security App (SecApp) assistance to the Global Leisure Travel sector.

This offers extra peace of mind for various traveller types, including gap year students, backpackers, educational exchange participants, concerned parents, families, retirees, and adventurers.

You can conveniently access all our leisure travel protection options from this page, ensuring a worry-free journey.

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ABOUT THE SECAPP

Don’t leave home without downloading our unique Security App which offers you ultimate travel protection by delivering:

  • 24/7 Security & Health Alerts direct to the SecApp Dashboard within the App

  • EMERGENCY HELP, TRACKING & CHECK IN functions.

  • Micro e-learning Security and Medical Training information page.

  • NEWS Feeds – video updates from our specialist team on the ground offering security tips during any breaking news story

  • Comprehensive global list of vetted hospitals, airports, embassies, police and fire services.

The incredible alert function allows you the traveller to be in contact with your parents, next of kin or nominated emergency point of contact.

You can set this up before travelling and you can manage and respond to any local security or medical incident.

If it’s something you need additional assistance with and for an additional fee to your SecApp Subscription, you can have access to ZR’s Premium Protection Plan. (SecApp Plus)

Download the ZeroRisk SecApP 

ADDITIONAL ASSISTANCE

During critical situations such as a missing person, road traffic accident, arrest, detention, or medical ailment, it's common to feel overwhelmed and unsure about where to seek assistance.


ZeroRisk specialises in Incident and Crisis Management, offering additional services to help you navigate these challenges. While in most instances, you may temporarily lose contact with your loved ones travelling in remote areas, and they eventually reappear after you've raised an alarm, there are occasions when a more experienced intervention is required. This is precisely where the ZeroRisk Team steps in. They possess in-depth knowledge of the travel area and can leverage local contacts to provide security updates and establish connections with authorities like the Police, Hospitals, Military, and Government. We remain by your side until the issue is resolved, keeping you well-informed every step of the way.

More info

OUR CLIENTS

Travel Security E-Learning

As a crucial component of your pre-travel preparations for leisure trips, we strongly recommend taking a look at our Travel Security e-learning videos. Within these videos, we will provide a host of valuable insights and advice on various aspects of travel planning, including:

  • planning for your journey, (use of secapp)

  • fitness to travel

  • how to conduct yourself at airports,

  • cyber security (safeguarding against a hack)

  • flight risks (security / medical)

  • common diseases and ailments and how you can safeguard against them.

  • developing security situation (do’s and don’ts)

  • developing medical situation (immediate action & follow up if hospitalised)

  • recommended safety and first aid equipment for travel

Travel Insurance

Navigating this subject can be a mine field and the questions asked are often: ‘who should I go with ? what cover do I need ? if something happens how do I get immediate help and how is this covered. ZeroRisk has over 20 years of experience in this area, and have access to a number of Insurance Brokers which we can recommend.

Passport Card is one company we are working with and happy to recommend. Contact 1300 123 413

‘When you travel with the PassportCard, you’ll be carrying help to handle the most common problems travel can throw at you, without being left out of pocket. Get instant payouts for approved claims anytime, anywhere*. It’s the way insurance should be – quick, simple and hassle-free’

 

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Travel Insurance

Navigating this subject can be a mine field and the questions asked are often: ‘who should I go with ? what cover do I need ? if something happens how do I get immediate help and how is this covered. ZeroRisk has over 20 years of experience in this area, and have access to a number of Insurance Brokers which we can recommend.


Passport Card is one company we are working with and happy to recommend. Contact Number here: 1300 123 413

‘When you travel with the PassportCard, you’ll be carrying help to handle the most common problems travel can throw at you, without being left out of pocket. Get instant payouts for approved claims anytime, anywhere*. It’s the way insurance should be – quick, simple and hassle-free’

 

WHAT OUR CLIENTS ARE SAYING

Your staff on the day were courteous, professional and a lot of fun to have around.  The way they gently encouraged the public to greet our VIP was lovely to see.  They played an integral part in the success of our Mardi Gras float this year and we’re grateful to you all.

TV / Media Events Manager

ZeroRisk is a standout company and head and shoulders above the rest as what you see is what you get, honest and integral to the core.

Insurance Broker

What makes ZeroRisk so unique is its staff are drawn from a diverse range of backgrounds with very broad skillsets.

Insurance Case Manager

ZeroRisk has an extremely balanced gender and ethnic representation, and all of its team are always 100% client focussed.

Insurance Broker

What ZeroRisk offer is the personal touch and you always get one of their team reaching out to you and not someone on the end of a 1800 number.

Insurance Broker

ZeroRisk has huge credibility in the insurance industry as they can always be trusted and relied upon to get the job done.

Senior Insurance A&H Specialist

20 years in the business, wow what an achievement, many congrats.

Clients via social media

ZeroRisk used all their contacts in US State Department and guided us to safety to get us out of Afghanistan.

Afghan Political Refugee

No other company has the ‘boots on the ground’ and the local intelligence connections like ZeroRisk.

Wesfarmers Retail Groups

I’ve found through my travels with ZR on the ground that they go above and beyond the ‘call of duty’ to ensure my journey in often difficult countries runs smoothly so I can simply focus on my job and not what’s going on around me.

Retail Target & Kmart Quality Assurance Team

Frequently asked questions

What made you build the SecApp?

For many years now our team has been involved in the security and accident investigations in many countries and unfortunately the common cause of both was a lack of Security Information and a fast security / medical response. The SecApp build was a logical progression to supply both and ensure companies and individual travellers had the most up to date information and an Emergency Response they could depend on.

Everyone has a Travel App these days, why is your SecApp so different?

The ZeroRisk SecApp has gone through many versions and updates and is driven and re-developed by the traveller, and not the management of a company. It’s also extensively used by the traveller which cannot be said about other comparable Apps. Our SecApp has all your travel information in the palm of your hand and is the security management ‘go to’.

How does Travel Docs work and why do I need this if I have the SecApp?

Travel Docs was developed to complement the SecApp and in essence what it does is take raw travel data from a company’s flight booking agent and wash it through our SecApp Database where it not only provides the traveller with up to date security and health information every time they open their Travel Doc it also provides the Travel Management or Risk Team with a quick overview of where anyone is at any one point in time, and this proved invaluable during COVID.

How do you keep up to date with Security & Medical Incidents?

We have a 24/7 Security & Health ALERT NEWS feed that appears as a PIN on the Dashboard Map, we also geofence incidents such as riots or disease outbreaks as they erupt in numerous locations. In addition to our 24/7 Alerts we also have a PUSH Notification service which our INTEL team use to send information to the users on any developing incidents.

Do you offer TELEMED as part of the SecApp Service?

Yes, we do and companies can buy into an annual retainer fee to secure our Medical triage & TELEMED service which can be booked direct from the HEALTH Page on the SecApp. However, whenever we are travelling with our clients our team are trained to deal with medical incidents and will either escort the client to a hospital or medical centre or will arrange for a Dr to visit the hotel. But in the event we are not travelling with you our TELEMED service is extremely beneficial and worth having for ‘peace of mind’.

DISCOVER HOW ZERORISK CAN ASSIST YOU

ZeroRisk offer a diverse range of high risk security expertise which differ from other travel risk providers. To learn more about our personalised & boutique service, contact us now.

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